Our frequently asked questions help answer many of the questions and concerns we receive from new patients before the first visit regarding services, insurance, billing and processes.
We accept cash, check, credit card (Visa, MasterCard, American Express, Discover), health savings account (HSA) cards and CareCredit.
We bill the motor vehicle insurance. If the motor vehicle insurance doesn’t cover the costs (for example, the medical pay is exhausted), then we will bill your health insurance. You may still be liable for any unpaid amounts.
If worker’s compensation does not cover all costs (for example, worker’s compensation deemed the condition wasn’t caused by performing work duties), then we will bill your health insurance. You may still be liable for any unpaid amounts.
If you do not have insurance or if we are out-of-network (which means we do not have a contract with your insurance carrier), then please inquire about our cash-pay program.
This varies by state. Some states may have co-insurance and/or co-pays. Please refer to your member handbook for details.
First determine if you have Medicare Part B coverage. Part B coverage is how physical therapy is covered. Part A does not cover outpatient physical therapy. Medicare Part B always has a deductible. Once that deductible is met, then patients are responsible for 20% of their bill (co-insurance). Medicare does not have an out-of-pocket maximum. If you have supplemental insurance with Medicare, please check your policy for details.
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